Returns
We love all of our items and we hope you do too! However, we understand things happen. For your convenience, please view our Return Policy:
Return Policy for ONLINE purchases:
All returns MUST be made within 14 days of the order date.
You are eligible for a exchange, return, or store credit as long as the items show no sign of tear or wear. The store credit does NOT expire.
All sale items are FINAL sale and cannot be returned.
Please email us (kathyshoesdowntown@gmail.com) for a return label and we will email it to you. Once your return is made please allow 5-7 business days for your return to be processed.
You are responsible for the shipping and handling of the returned item. Original shipping fees are non-refundable. Send your package back to us via the most economical method of your choice. Please note your tracking number from your label.
Return Policy for IN-STORE purchases:
Effective December 25th 2019:
All sale items are FINAL sale and cannot be returned.
Items purchased at regular price can be returned for in-store credit or can be exchanged WITH receipt. Store credit does NOT expire.
Please feel free to give us a call or email us with any questions you may have and we will be happy to help you!
229 226 7090
kathyshoesdowntown@gmail.com
XOXO,
Kathy's Girls