Returns
We love all of our items and we hope you do too! However, we understand things happen. For your convenience, please view our Return Policy:
Return Policy for ONLINE purchases:
All returns MUST be made within 14 days of the order date.
You are eligible for a return or store credit as long as the items show no sign of tear or wear.
All sale items are FINAL sale and cannot be returned.
Please email us (kathyshoesdowntown@gmail.com) for a copy of the return form. Complete your return form & enclose it in your package to include it with the return. Once your return is made please allow 5-7 business days for your return to be processed.
You are responsible for the shipping and handling of the returned item. Original shipping fees are non-refundable. Send your package back to us via the most economical method of your choice. Please note your tracking number from your label.
Return Policy for IN-STORE purchases:
Effective December 25th 2019:
All sale items are FINAL sale and cannot be returned.
Items purchased at regular price can be returned for in-store credit or can be exchanged WITH receipt.
Please feel free to give us a call or email us with any questions you may have and we will be happy to help you!
229 226 7090
kathyshoesdowntown@gmail.com
XOXO,
Kathy's Shoes